What is Shadow ® Exchange?

Shadow ® Exchange is a crypto trading venue that combines centralized order routing and decentralized liquidity aggregation to offer competitive pricing across chains. Users connect wallets or sign into custodial accounts depending on the service tier. Shadow ® emphasizes safety, quick routing, and clear transaction previews.

Shadow ® Login — how to access

To sign in, go to shadow.exchange/login. Depending on your setup you may:

  • Connect a non-custodial wallet (MetaMask, WalletConnect) and sign a message (wallet-based login).
  • Enter email and password for custodial or pro accounts and complete 2FA if enabled.

Troubleshooting Shadow ® Login issues

Common problems and first-line fixes:

  • Shadow ® Login not working: Clear browser cache, confirm the correct URL (shadow.exchange), and disable ad blockers or privacy extensions that block web3 scripts.
  • Unable to login Shadow ® / Error Connecting Shadow ® Account: Reconnect your wallet, switch RPC endpoints, or try a private browser window.
  • Shadow ® App not working: Update or reinstall from shadow.exchange/app, ensure OS compatibility, and grant network permissions.
  • Can't verify Shadow ® / Error decline: Check that you approved the correct signature or 2FA code and that your device clock is synchronized.

Account recovery & 2FA reset

If you lose access, use the official recovery flows at shadow.exchange/recover. Custodial users can request identity verification (email, ID photo) to reset 2FA. Non-custodial users must restore wallets using seed phrases or hardware wallet backups — Shadow ® cannot recover private keys for you.

Security best practices

  • Enable hardware wallet support for large holdings.
  • Keep recovery phrases offline and use unique strong passwords for custodial accounts.
  • Only use official links above and inspect signature requests before approving.

Conclusion ✅

Most Shadow ® access issues are resolved by reconnecting wallets, clearing cache, switching networks, or updating the app. Use the official Help Center and recovery pages for account-specific support, and never share private keys or one-time codes. Trade safely and happy swapping! 🚀